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Problem Resolution and Corrective Actions

  • Identify product defects and quality problems using investigative techniques e.g. Failure Mode and Effect Analysis (FMEA), Root Cause Analysis and Tear Down Analysis.

  • Help and implement corrective actions with your suppliers.

Communication and Feedback

  • Supplier performance reports.

  • Create effective communication channels between you and your supplier for feedback.

  • Assist suppliers with implementing your feedback and any required production changes.

Supplier Performance Management

  • Develop supplier performance metrices.

  • Monitoring, collection, reviewing, and analysis of supplier performance data.

  • Develop quality management systems and processes e.g. AQAP (Advanced Product Quality Planning), PPAP (Production Parts Approval Process) and SPC (Statistical Process Controls).

Continuous Improvement

  • Collaboratively identify and lead initiatives with suppliers to continuously improve quality, production capabilities, and productivity.

Supplier Sourcing

  • Provide sourcing advice to supplier purchasing departments.

  • Training supplier personnel in key quality management competencies.


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